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  • Co-worker interventions can moderate customer sexual harassment in service industry

    Photo of by University of Illinois Urbana-Champaign experts Yijue Liang, left, and YoungAh Park.

    Service-industry workers can be shielded from customer sexual harassment via bystander interventions from their fellow employees, says new research co-written by University of Illinois Urbana-Champaign experts Yijue Liang, left, and YoungAh Park.

    Photo collage by L. Brian Stauffer

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  • Editor’s notes: To contact Yijue Liang, email yijuel2@illinois.edu.

    The paper “Because I know how it hurts: Bystander intervention in customer sexual harassment through empathy and its moderating factors” is available online.

    DOI: 10.1037/ocp0000305