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  • Paper: Higher financial incentives for crowdsourced delivery workers can improve service

    Photo of Yuqian Xu, a professor of business administration at the Gies College of Business at Illinois.

    Targeted financial incentives can increase the service capacity of crowdsourced delivery workers without incurring additional costs for retailers, according to new research co-written by Yuqian Xu, a professor of business administration at the Gies College of Business at Illinois.

    Photo by L. Brian Stauffer

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  • Editor’s notes:  To contact Yuqian Xu, call 217-300-6348; email yuqian@illinois.edu.

    The paper “The impact of financial incentives on crowdsourced delivery” is available online.