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  • Relying too much on e-mail bad for business, study says

    Business professor Gregory Northcraft says high-tech communication strips away the personal interaction needed to breed trust, a key ingredient in getting workers to pull together and carry their share of the load.

    Business professor Gregory Northcraft says high-tech communication strips away the personal interaction needed to breed trust, a key ingredient in getting workers to pull together and carry their share of the load.

    Photo courtesy College of Business

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      Business professor Gregory Northcraft says high-tech communication strips away the personal interaction needed to breed trust, a key ingredient in getting workers to pull together and carry their share of the load.

      Photo courtesy College of Business

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