Strategic Communications and Marketing News Bureau

Case Western Reserve University executive to be next chief information officer at Illinois

CHAMPAIGN, Ill. – Mark D. Henderson, the interim vice president and chief information officer for information technology services at Case Western Reserve University in Cleveland, has been named chief information officer of the University of Illinois at Urbana-Champaign. His appointment, pending approval of the university’s board of trustees, becomes effective Aug. 16.

“I am confident Mark will bring strong leadership to CITES (Campus Information Technologies and Educational Services) and the campus, will foster forward thinking in information technology and will enhance communication across campus,” said Ilesanmi Adesida, the vice chancellor for academic affairs and provost. “I look forward to having him on the leadership team at Illinois.”

Henderson will succeed Paul Hixson, who has been chief information officer at Illinois for three years and is retiring Aug. 15.

Henderson, who has held his interim position at Case Western since July 2013, currently leads an office responsible for creating the vision and strategy that enable delivery of technology solutions that support education, research and the day-to-day functions of the university. He has more than 30 years’ experience in higher education and the private sector in positions of increasing responsibilities.

“I am very happy to be joining the University of Illinois at Urbana-Champaign as the chief information officer,” Henderson said. “This is a great opportunity to join an institution with a rich history of technological innovation. I am excited to be able to contribute toward the university’s goals and objectives.”

Under his leadership, Case Western’s Information Technology Services Division embarked on an organizational transformation, abandoning traditional IT organizational models in favor of a “design, build, run” model, supported by processes that allow agility in serving the needs of the university.

Prior to assuming his interim position, Henderson was associate vice president and chief operating officer at Case Western (from January 2010 to June 2013). Previously, he worked as leader of the Global Shops IT Operations for GE Aircraft Engines, Aviation Service, in Cincinnati (April 2006-December 2009); leader, Global Network Operations for GE Infrastructure, Technology Services Group in Cincinnati (August 2004-April 2006); and as interim vice president and chief information officer for the University of Maryland, College Park (May 2003-July 2004).

Henderson held other positions at Maryland, as well as at the University of Cincinnati, where he was the director of infrastructure services and the associate director of network operations. He also worked for Westinghouse in Pittsburgh, and for Procter & Gamble Co. in Cincinnati.

He earned a bachelor of science degree at Xavier University in Cincinnati in business administration with a concentration in information systems.

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